Terms and Conditions

This website is owned by Marta Freitas Vale, NIF 256296847.

These Terms and Conditions are intended to regulate the online sale of Melika by Marta articles, as well as the use of the website www.melikabymarta.com.

ORDERS

Customers can place orders through this website, selecting the items they wish to purchase. Placing an order will require the customer to provide the information requested and to make the corresponding payment.

PAYMENT

Payment can be made by credit card, ATM reference or MB Way. The prices of the products already include VAT at the rate in force.

DELIVERIES

Deliveries are made via CTT Expresso and dispatched within 48 working hours of confirmation of payment. Shipping costs are calculated automatically at check-out. We ship throughout the EU, Switzerland, the UK and Norway. In the case of non-EU countries, we cannot be held responsible for possible customs costs charged on entry into the country.

Delivery times are indicative. For shipments between the mainland and the islands (Portugal and Spain), the delivery time may be longer.

In the event of a delivery failure, the carrier will leave an acknowledgement of receipt for the customer to pick up at the nearest CTT store. If the recipient does not receive it the second time, the package will be returned to the sender and a new delivery will be charged at a later date.

EXCHANGES

Your item must be unworn and in the same condition as when you received it;
The item must be in its original packaging;
We require a receipt to make the exchange.